Community Outreach


Community Outreach serves as an integral part of ensuring that County residents are aware of services available at LCDJFS. Services such as Speakers Bureau, Attending/Presenting at community health related events, taking external complaint calls, coordination of training for community human service providers, and coordinating vendors who visit 3737 W Sylvania Avenue are all part of the Outreach efforts at Lucas County Job & Family Services.

Equal Opportunity Programs

Individuals who are eligible for and who are receiving services from the Lucas County Department of Job & Family Services are protected by laws, rules, regulations and policies against discrimination which are unlawful based on race, religion, color, disability, age, gender, national origin and sexual orientation.

If you believe that you have been denied or delayed eligible services based on your race, religion, color, disability, age, gender, national origin or sexual orientation you can file a complaint within six months of the incident occurring.

To initiate a complaint you can do one of the following:
Contact Lucas County Department of Job & Family Services at 419-213-8812 or visit the office located at 3737 W Sylvania Avenue, Toledo, Ohio 43623, Monday through Friday 8:30am to 4 pm. You can contact the Bureau of Civil Rights by phone at 1-866-227-6353. You may submit your complaint to the Bureau of Civil Rights in writing. Their address is The Ohio Department of Job and Family Services - Office of the Chief Inspector-Bureau of Civil Rights - 145 South Front Street, 1st floor, Columbus, Ohio 43215-4156.

Further Information

Please contact (419) 213-8407 for further information.
Topics include, but are not limited to:
  • Food Stamps
  • PRC Emergency Services
  • OWF-Cash Assistance
  • Medicaid/Managed Care
  • Disability Medical Assistance
  • Nursing Home/Medicaid-Waivers
  • Child Care Assistance
  • Child Care Certification