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1. What does "ERP" stand for?

ERP is an acronym for Enterprise Resource Planning. ERP software integrates various functions that are necessary in running an organization such as inventory and order management, accounting, human resources, payroll and purchasing into one complete system to streamline processes and information across the entire organization. The central feature of all ERP systems is a shared database that allows employees in different divisions—for example, accounting and sales—to rely on the same information for their specific needs. 

2. Who do I contact with a question about a purchase order?

Purchase orders are created and managed by the Support Services department. You can contact them by email or by calling 419-213-4519 

3. Who do I contact with a question about a vendor payment?

The Disbursements department handles Accounts Payable vendor payments.  You may contact them by email or by phone at 419-213-4333.